Bills & payments

What Payment Accepted?

Currently, you can pay with Credit card payment (online) by using Visa, MasterCard, JCB, Amex card

Is my payment safe?

Pay securely with your credit card without exposing your details. When paying online, your details are protected by VeriSign SSL encryption (the highest level of protection commercially available).

Can I pay by Paypal?

Sorry, we do not accept Paypal, and you only can pay by credit card(online) and Western Union(offline).

Why my payment is declined or failed?

If your payment is declined or failed, you can change other credit card to pay again. 

Your second payment is declined/failed again, please check it is not due to the following situations:

Using VPN

Please do not use VPN when you pay for an order.

 

Card security code failed

Please note that an incorrect card security code could cause payment failure. Card security code is the short numeric code on the back of your credit card. Please verify that you have entered the correct card security code and try again.

 

Insufficient fund

If you meet the insufficient fund error log when you make payment by credit card, please make sure that you have sufficient funds in your account and that payment for your order does not exceed your credit limit.

Please also make sure you have used a Visa or MasterCard personal credit card to finish payment, because at present debit card or business card is unable to be supported.

 

Exceed limit

Please make sure the order amount does not exceed your credit card limit. Or the payment is unable to go through smoothly.

 

The 3-D security code failed

Please make sure that:

1. Your credit card should be authorized by your credit card issuer to make an online payment by activating 3-D Security Code.

2. Your credit card has activated 3-D security code. If you have not activated 3-D Security Code, please contact your card issuer with this issue.

The 3-D Security Code for Visa is called Verified by Visa (VBV) and for Master Card is called MasterCard Secure Code.

 

Verification failed

If your order has been closed for security reason, your payment will not be deducted by us. However, some banks would hold this payment in this situation. Usually the bank will reserve the payment for up to 7 business days before releasing back to the card holder. If you have any concern about your payment, please be advised to check with your credit card company for details.

Transactions Failed

transactions failed Because the transaction was blocked by the Payment Server because it did not pass all risk checks.

This occurs when 3D authentication is not enabled on the card.3D-Secure is an added security layer provided by MasterCard (SecureCode) and VISA (Verified by VISA) that provides an extra layer of protection on online card payments.This became necessary since credit card credentials can be stolen and used for a card-not-present transaction. Having an additional level of protection entails some form of SecureCode for each card, which must be provided before a transaction can be successfully completed.

How do you deliver my iptv?

We will deliver it via Email. So make sure to use correct email when you order.

Do you protect my privacy?

We never disclose the personal information of our clients or supporters to third parties.